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Heights Auto Imports

Heights Auto Imports place picture
5.0
Based on 258 reviews
Curt C. profile picture
Curt C.
2 days ago
Excellent service. Very knowledgeable staff
Hannah C. profile picture
Hannah C.
2 weeks ago
I’ve had the best experience taking my 2003 vw beetle here this past year. Teresa has been incredibly kind, helpful, and welcoming every time I’ve come in. She always takes the time to explain what’s going on with my car in a way that’s easy to understand. I’m so grateful I found this place, highly recommend.
Jasmin B. profile picture
Jasmin B.
2 weeks ago
I had an excellent experience at Heights Automotive! From the moment I arrived, the customer service was outstanding. Teresa was absolutely amazing, she was professional, knowledgeable, and took the time to thoroughly explain everything my Porsche needed without making me feel rushed or pressured.

The entire process was smooth from start to finish. They completed a comprehensive inspection, kept me informed throughout, scheduled my follow-up appointments, and even arranged transportation to my office and picked me back up when my vehicle was ready. That level of customer service is hard to find.

While Porsche maintenance certainly isn’t inexpensive, I truly believe you get what you pay for. The professionalism, communication, convenience, and attention to detail made the experience well worth it.

If you’re looking for a shop that genuinely cares about its customers and takes pride in its work, I highly recommend Heights Automotive. Thank you, Teresa, and the entire team for making the experience so easy. I’ll definitely be returning for future service!
Jeffrey M. profile picture
Jeffrey M.
2 weeks ago
Henry G. profile picture
Henry G.
2 weeks ago
Several friends recommended this shop, and it’s employees. I read the reviews online and took a shot. Wow! Great customer experience. Solved my problem and got me back on the road same day. Don’t waste your time at the dealership. I have a Porsche 991.2. saved me money and time, and staff interaction was too notch.
LEO A. profile picture
LEO A.
3 weeks ago
Theresa and staff were very attentive and provided all required information and documentation requested, Theresa went above and beyond to assist. In my new prospective Porsche purchase, I highly recommended Heights Imports for you next vehicle service needs
Michael O. profile picture
Michael O.
3 weeks ago
Huge help with out of state purchase. Nice to have some pros taking a look under the hood vs buying blind.
Kurt H. profile picture
Kurt H.
4 weeks ago
They were great… Theresa Was very knowledgeable. I was looking at buying an older mini Cooper and live about four hours away, so I needed a reliable shop near the Car dealership, to do PPI, and I am so glad I picked height automotive, they were quick, they were thorough, Included pictures with their evaluation… And allowed me to make a decision quickly and avoid a mistake, that would’ve cost me $2500. I will certainly use them next time, and recommend you do the same!
Jovita M. profile picture
Jovita M.
1 month ago
Great service! Super efficient and reasonably priced. Took only one day to get my car back even with parts ordered. Very communicative throughout! Would highly recommend 👌
Joanne M. profile picture
Joanne M.
1 month ago
I have had an issue with my Land Rover Evoque for over a year, no matter where I took it. Everyone had a theory, but no one had any clue what to do or how to fix it.
Out of desperation, I went on Yelp and found Heights Auto … not only did they have an understanding of what I was talking about upon explaining the issue, they told me to come in right away and… Yes, I know it’s unusual but within 24 hours they had fixed the problem.
I am now a customer for life… Fantastic friendly and knowledgeable customer service, amazing and swift Repair… add a Fantastic price.
Thank you so much for taking care of this issue.
Saraí L. profile picture
Saraí L.
1 month ago
Lisa C. profile picture
Lisa C.
2 months ago
Loyal customer of Jerry’s since we moved to Florida and sorry to see him move on. Good news is that he has left the business in great hands. Love that the new manager is female! She has implemented a very efficient and simple process that makes service a snap. Very customer focused and detail oriented. They go out of their way and it’s much appreciated. Highly recommend this shop.
Steven S. profile picture
Steven S.
2 months ago
Excellent team. Great work, fast turnaround and an excellent business to work with.
Henry S. profile picture
Henry S.
2 months ago
Teressa and all the people at Heights Auto Imports were terrific. We have a 2025 Porsche Cayenne and were not happy with the price or customer service at Porsche Tampa. We spoke with Teressa and she was great and the pricing for the maintenance was 50% lower than the dealership. I would highly recommend Heights Auto Imports.
Jeffrey B. profile picture
Jeffrey B.
2 months ago
Got my Porsche in quickly for critical fluid and plugs refresh, ahead of a holiday road trip. Full inspection with recommendations accompanied the services. Great communication and services from this awesome crew!
Richard P. profile picture
Richard P.
2 months ago
I have a Porsche 928 that not many shops are able to service. Teresa is great to work with to schedule appointments and receive quotes for work to be done. The work is completed with quality and in a timely manner.
Marilyn T. profile picture
Marilyn T.
2 months ago
Marilyn T. profile picture
Marilyn T.
2 months ago
I just had my Porsche Macan headlamp assembly replaced at Heights Auto Imports. Teresa worked diligently to find the best price for parts and her crew repaired it perfectly. I could not be happier with Heights Auto Imports. The price and performance are unbeatable. Check them out! You will not be disappointed.
Jesus G. profile picture
Jesus G.
2 months ago
Took my 2018 Porsche 911 GT3 for an oil change. They expected the vehicle and advised me of brake flush that he was due. The service was great fast and explain everything that I needed to know. I will recommend this location for anybody that wants their job done quick easy and we know hassles.
Leigh S. profile picture
Leigh S.
2 months ago
Teresa and her team offer great professional service! They are very experienced and diagnose the problems very quickly! They don’t try to upsell you on services you don’t need. Great service on my Porsche and BMW and the only place I would take my vehicles!
Berry S. profile picture
Berry S.
2 months ago
Needed the sunglass holder on my 21 Jetta fixed/replaced. Got a fair quote and was out the door in half an hour.
Renee' profile picture
Renee'
2 months ago
Nick M. profile picture
Nick M.
2 months ago
Fast, efficient, great communication, fair price. Cant ask for much more – thank you!
Patsy G. profile picture
Patsy G.
2 months ago
We experienced a problem with our 2013 Volkswagen Passat and initially took it to Auto Works. There were several issues along the way, and it took about a month to reach a resolution. After speaking with the owner, Bob Noriega, the vehicle was transferred to Heights Auto Imports, where the problem was successfully diagnosed and repaired.
I am grateful for the collective efforts of Teresa at Heights Auto Imports and Corey at Auto Works. Their professionalism, communication, and commitment to customer service made a difficult situation much easier. It is refreshing to see that there are still people who stand behind their work and genuinely care about their customers.
Stewart D. profile picture
Stewart D.
2 months ago
So far the team’s diagnoses and fixing issues with my 911 have been right on the mark. Completely pleased. Highly recommended.
Kathie S. profile picture
Kathie S.
2 months ago
Heights Auto Imports served us very well. Theresa was a delight to deal with. She kept us well informed throughout the process and expeditiously procured the difficult-to-find part for our vintage xk8 jaguar.
We felt we were dealing with an honest shop, a priceless quality that is hard to find.
We highly recommend them!
Dr. S. Sanchez
rod D. profile picture
rod D.
2 months ago
I took my Range Rover in to have the AC compressor and brakes replaced and they did a great job! Teresa was awesome – very trustworthy and transparent about the root-cause for the AC issue and the different options for me to consider. I finally have the AC working again after taking my car to several other places prior without a clear path to a solution. Thank you Teresa for making me comfortable through this process and for giving me some relief in this hot Florida weather. Def recommend!
Alex E. profile picture
Alex E.
2 months ago
I’ve taken my 1998 Mercedes to HAI for the past 7 or so months, on and off. German cars are never cheap to fix, but I love Teresa and her team. They are communicative, quick to get things done, and transparent about pricing. They also offer free lyft rides which is super nice (and not expected). Definitely trust them with my Debbie 🙂
J J profile picture
J J
3 months ago
Talked with a lady on the phone, sorry I have a horrible memory, but she helped me so much! She basically diagnosed what the issues could be and how much it might cost and then offered some great advice. I would definitely trust these people with your vehicle.
Emmanuel B. profile picture
Emmanuel B.
3 months ago
My experience at Heights Auto Imports was incredible, Teresa made things very simple and always kept me in the loop regarding the work being done on my 24′ Porsche 911. Communication was fantastic and I highly recommend this shop for those Porsche owners looking for a knowledgeable Porsche mechanic without the dealership prices.
Gokul P. profile picture
Gokul P.
3 months ago
Place was a little far off. Service was good. Teresa was very professional and understanding. Overall a good experience.
Adam B. profile picture
Adam B.
3 months ago
Took my a220 over to get checked out the told me exactly what was wrong with my car the customer service was amazing
Nick L. profile picture
Nick L.
3 months ago
Zachery R. profile picture
Zachery R.
3 months ago
If I could leave a 10-star review, I would!
Funny enough, I bought a 2017 Audi A3 about a month ago and asked AI for the best shop in Tampa to take it to. It recommended Heights Auto Imports as the #1 option—and dang, if the AI wasn’t spot on!
From my initial phone call with Teresa to picking up the car after service, the entire process was seamless. Teresa is truly about her business; she’s professional and very transparent about exactly what your vehicle needs. Kyle, who worked on my Audi, was incredibly professional and friendly. He honestly has the car driving like it’s brand new!
I highly recommend reaching out to this shop. I’ll be going here for all of my mechanical work from now on. God bless!
Victor G. profile picture
Victor G.
3 months ago
I had my AC compressor replaced on my 2017 Audi A4 Quattro at Heights Imports on North Florida Avenue in Tampa. The repair was completed and my AC is now blowing ice cold again with no issues so far. Teresa at the front desk was outstanding—very helpful, professional, and personable throughout the entire process. She consistently answered my calls, clearly explained each step of the repair, and was transparent about pricing, which made everything easy to understand and far less stressful. Her communication and customer service really stood out and made a big difference in the overall experience. Overall, I’m very satisfied with the service and appreciate how smoothly everything was handled!
Rob R. profile picture
Rob R.
4 months ago
I have a 2020 AMG GLC43 with 20k miles … The brake light came on ..So I took a chance on HEIGHTS AUTO IMPORTS and met Teresa.. She took me back to show me rear brakes were needed … She was very informative, and honest … WHICH IS VERY RARE ANYMORE… I can’t stress enough how happy I am with this shop …not to mention WAY WAY WAY cheaper than the dealer….So thanks to Teresa and her staff
Adolfo C. profile picture
Adolfo C.
4 months ago
Thomas C. profile picture
Thomas C.
4 months ago
I was sick of Land Rover dealers creating more problems than just fixing the ones the HSE was brought in for.

I knew I was not alone with this experience and sought out an independent import vehicle service center and found a great one in my Tampa, FL area, Heights Auto Imports.

Teresa Brown is the first person you make contact with and if you didn’t know any better you would think she was a certified import mechanic herself. She did a complete computer analysis specific to my 2012 Land Rover Range Rover HSE checking all the control modules monitoring the body, drivetrain, and braking system for active trouble codes.

I was having misfires that my original mechanic, after I had him install new sparkplugs and coils, still couldn’t determine why it continued.

The Heights Auto Imports Land Rover mechanic had no problem discovering that a fuel injector was leaking and the #8 cylinder was misfiring from a bad injector. They had an estimate within 2 hours of me bringing it in and they guarantee the work for three years!

I seen a lot of cars worth a heck of a lot more valuable than mine, so if they trust Heights Auto Imports with their cars I knew I could trust them to be fair and thorough in what ever repairs and service I needed to enjoy my car for many more years.
Bejaimin O. profile picture
Bejaimin O.
4 months ago
Great service. Great Result. Fair Price!
Quincy C. profile picture
Quincy C.
4 months ago
Teresa and Ray truly are in the business for helping the customer! They not only diagnosed the issue with my car quickly, but they thoroughly explained what was going on with my car and addressed the issue within 1-2 days. They make you feel comfortable during this stressful experience of car repairs. My BMW runs great now! Definitely will be getting all my repairs done with them.
Francisco D. profile picture
Francisco D.
5 months ago
Heights Auto Imports is truly a top-notch operation. From the owner’s leadership to the entire team, everything is done with excellence and intention. The staff is knowledgeable, professional, and genuinely cares about the customer experience. You can tell they’ve invested in the right tools, technology, and systems to deliver high-quality service every time. It’s the kind of place that gives you confidence and makes you want to keep coming back.
Mickey profile picture
Mickey
1 year ago
Good work. Great employees.
Sean H. profile picture
Sean H.
1 year ago
Super helpful and friendly even went out of their way to recommend another mechanic for our sprinter!
Response from the owner
1 year ago
Thank you for the great feedback! We’re always happy to help, even if it means pointing you in the right direction. We appreciate your trust and hope we can assist you again in the future.
Michael C. profile picture
Michael C.
1 year ago
The only experienced people to work on your Porsche car. Highly recommended for over several decades
Response from the owner
1 year ago
Thank you so much for your kind words and long-standing support! We’re honored to be your trusted Porsche specialists over the decades. Your recommendation means the world to us, and we look forward to continuing to provide the expert care your vehicle deserves.
Brand P. profile picture
Brand P.
1 year ago
Many thanks to Teresa & Team who did a great job in repairing the A/C on my Mercedes ML350. Very Reliable. Very Honest. Very professional! I will be back.
Response from the owner
2 years ago
Teresa and Will are dedicated to keeping your Mercedes running at its best while giving you peace of mind about upcoming maintenance. We’re glad you had a professional and informative experience with us—see you next time!
Bryan G. profile picture
Bryan G.
1 year ago
Fast professional service
Response from the owner
1 year ago
Thank you! We’re glad you appreciated the fast, professional service. That’s exactly what we strive for!
Matthew S. profile picture
Matthew S.
1 year ago
My wife recently got a 50K service on her BMW X5. They did a great job as always. Teresa and Mike were very professional and great at what they do -Matt Shear
Mike B. profile picture
Mike B.
1 year ago
Michael and Theresa are great. I found my repair shop
Response from the owner
1 year ago
Thank you so much! We’re thrilled to hear that you’ve found your go-to repair shop. Michael and Theresa will be glad to know they made a great impression! Looking forward to seeing you again. 🚗🔧
Nick C. profile picture
Nick C.
1 year ago
Great service and very communicative!
Response from the owner
1 year ago
Thank you for the great review! We’re so glad you had a positive experience with our team. Clear communication and great service are what we aim for every time!
FRANK S. profile picture
FRANK S.
1 year ago
Excellent customer service. Very experienced techs. Went out of their way to make sure I was satisfied with the work and service, which I was! Highly recommended (Porsche 911 996).
Photo from customer review
Response from the owner
1 year ago
Thank you so much for the kind words and recommendation! We’re thrilled to hear that you were satisfied with our service and that our team went above and beyond for your Porsche 911. It was a pleasure working with you, and we truly appreciate your trust in us.
Doug R. profile picture
Doug R.
1 year ago
I have started using Heights Auto Import for service on my BMW after receiving terrible service and exorbitant pricing from the BMW dealer. Michael and Theresa have been a great resource and trusted advisors regarding service that is actually needed on my car. They keep me updated on the progress of service and offer fair pricing. Plus they are conveniently located. My wife and I both us them for service on our cars. If you have a European make vehicle…you need to use this shop.
Response from the owner
1 year ago
Thank you so much for the thoughtful review and for putting your trust in us! We’re happy to be your go-to shop after your experience with the dealer, and it means a lot to hear that you and your wife both choose us for service. We work hard to provide honest recommendations, fair pricing, and clear communication—so we’re glad that’s been your experience. Looking forward to continuing to take great care of your BMW and any other vehicles down the road!
Robert B. profile picture
Robert B.
1 year ago
Work done professionally and on time. No surprises.
Response from the owner
1 year ago
Thank you for the great feedback! We’re glad to hear everything went smoothly and on schedule. We always aim for transparency and quality work—really appreciate you taking the time to share your experience!
Graham profile picture
Graham
1 year ago
Amazing customer service and work on my Land Rover. The team at HAI are customer focused working with you to ensure great work to keep your car in top shape. Much appreciated.
Response from the owner
1 year ago
Thank you so much for the kind words! We’re thrilled to hear you’re happy with the service on your Land Rover. Our team is committed to keeping your vehicle in top shape while making the process as smooth as possible. We truly appreciate your support and look forward to seeing you next time!

We Genuinely Appreciate Every Review

We genuinely appreciate every review and every star. Hearing how we’ve made a difference for BMW, Porsche, Mercedes, Audi, and other European vehicle owners inspires our team to deliver the very best service every day. At Heights Import Auto, we take pride in being Tampa’s trusted destination for honest, high-quality European auto repair and maintenance. Whether it’s a routine oil change, complex engine diagnostics, or precision performance tuning, our ASE-certified technicians are dedicated to keeping your car performing at its peak. Your feedback not only motivates us but also helps other Tampa drivers find a repair shop they can trust. We’re grateful to serve our community with integrity, expertise, and attention to detail that’s second to none. If you’re ready to schedule your next service, or simply want to learn more about how we can help maintain your vehicle, give us a call or stop by the shop — we’d be honored to keep your beloved vehicle running at its best.
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